Questions

No. No legitimate provider can control or guarantee what an independent AI platform will recommend. We measure what appears, diagnose the public evidence behind it, and tell you which gaps your practice can close.

It overlaps. Clear treatment pages, accurate business information, a site AI is allowed to read, and real detail about your providers all matter to both. But SEO asks where you rank on a page of links. This asks what AI tells a patient when there is no page of links — and the answer names three practices, not ten.

Good. The free check gives them evidence they can act on, and the Fix Pack hands them the changes already written. You do not need to replace anybody — this is one narrow job their retainer does not cover.

AI answers are generated dynamically. Results can vary by platform, wording, timing, location, source availability and changing public information. That is why we document the exact test conditions, store every raw answer and date every result — and why no conclusion rests on a single answer: each one comes from a different question on a different platform.

No. We do not manage your ads, social media, CRM or broader marketing program.

A practice-specific implementation package designed for Claude or Claude Code. It contains verified facts, audit findings, instructions, content specifications, technical recommendations, external-action queues, guardrails and verification tests.

Not without authorised access. The Fix Pack identifies and prepares the exact corrections. External systems still require the appropriate account access and authorisation, and those items go into a separate action queue rather than being quietly skipped.

Within 24 hours of purchase. The measurement is automated; a human reviews the factual claims before anything is written into your pages. Installing it then takes you about half an hour.

No, and there is nowhere on our side to put a password if you sent one. The measurement uses public information only. The Fix Pack is a package you run yourself — if your website login is needed, you give it to Claude on your own computer, the same way you would type it into your own browser.

Nothing about what AI will do. What we guarantee is our own refund policy: run your free check again 30 days after you install the Fix Pack, and if your grade has not improved, we refund it in full. You run that check yourself, on the same free tool, so you are not taking our word for the result. The refund is tied to improvement rather than to a position or a letter grade, because there are only three top-three places in any market and offering one to everybody would owe most people a refund by arithmetic alone.

If we cannot deliver the documented testing, the competitive analysis and a clear evidence-backed set of changes, we refund it. The guarantee is on our work, not on third-party AI behaviour.